Cortland

Direct portfolio

1 property across 1 city.

Confidence intervals shown because fewer than 15 portfolio-wide reviews are on file.

• Maintenance

  5 responses

  0% say worse than promised (95% CI: 0–43%)

• Management

  5 responses

  20% say worse than promised (95% CI: 4–62%)

• Package delivery

  2 responses

  0% say worse than promised (95% CI: 0–66%)

• Move-in condition

  2 responses

  0% say worse than promised (95% CI: 0–66%)

• Hidden costs

  2 responses

  0% say worse than promised (95% CI: 0–66%)

• Amenity reality

  3 responses

  0% say worse than promised (95% CI: 0–56%)

• HOA / rules enforcement

  2 responses

  0% say worse than promised (95% CI: 0–66%)

• Marketing accuracy

  2 responses

  0% say worse than promised (95% CI: 0–66%)

Response history

• Response to review star-02

  Apr 20, 2026

  Thank you for sharing your experience. You're right that our move-in inspection form wasn't handed to you at key pickup — we've since updated the front-desk workflow so every new resident receives the inspection form in the welcome packet. If any move-in condition items surfaced late, please email us at hello@liberapp.us and we'll make it right.

Security deposit outcomes

Portfolio-wide deposit-return outcomes reported by tenants at this operator’s properties will appear here. Aggregation begins once at least 5 tenant-reported outcomes are on file.