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Dashboard / Atlas Multifamily Partners / Enterprise / Response templates

Response templates

Author replies once. Your team sees them in the response writer across every property in Atlas Multifamily Partners’s portfolio.

Enterprise

Portfolio reuse

How much leverage your team is getting from your authored templates.

Templates
3
In use
2

of 3

Total uses
19
Mean uses / template
6.3

Most used: Atlas standard maintenance reply 12 uses.

Your templates

  • Atlas positive-review thanksPositive review — thank you

    Thank you for taking the time to share this. We pass every positive note along to the Atlas team involved. If anything comes up during your stay, hello@liberapp.us reaches our resident-experience team directly.

    0 uses · created Jul 10, 2026

  • Atlas package room standardPackage delivery

    Atlas properties use staffed package rooms with 9-6 pickup daily. On lost or misdelivered items, our resident-experience team traces packages within one business day. Email hello@liberapp.us with the carrier + tracking + delivery date and we will follow up.

    7 uses · last used Jul 15, 2026 · created Jul 5, 2026

  • Atlas standard maintenance replyMaintenance concern

    Thank you for flagging this. Our Atlas team routes maintenance tickets same-day, and this specific item was resolved on [date]. If any related issue in your unit is still open, please email hello@liberapp.us and we will re-open it.

    12 uses · last used Jul 20, 2026 · created Jul 1, 2026

Author a new template

Templates go through the same retaliation + doxing checks as posted responses.

0 / min 3, max 80

Groups the template in the picker on the response writer.

0 / min 20, max 4000. Same retaliation + doxing rules as the response writer — only @liberapp.us emails are allowed.