2727 Main St

• Hidden costs

  Worse than promised

  Promise · Rent + parking + amenity at signing

  Reality · Trash valet fee added after 2 months, called mandatory

• Management

  As promised

  Promise · On-site office weekdays

  Reality · Front desk is reliably there

• Marketing accuracy

  As promised

  Promise · Floor plan + photo accuracy

  Reality · Match with the listing

• Package delivery

  As promised

  Promise · Package room with 24/7 access

  Reality · Worked reliably

• Amenity reality

  Worse than promised

  Promise · Coworking space + package room 24/7

  Reality · Coworking closed for private events several Fridays a month

• Maintenance

  As promised

  Promise · 48-hour response

  Reality · Filed 2 work orders; both closed same day

• Hidden costs

  Worse than promised

  Promise · Rent quote at signing

  Reality · Renewal came with a $200 admin fee not previewed

First apartment out of school. Loud neighbors + fee surprises but move-in was smooth.

• Move-in condition

  As promised

  Promise · Clean + freshly painted at move-in

  Reality · Actually cleaner than expected

• HOA / rules enforcement

  Worse than promised

  Promise · Quiet hours 10pm-8am

  Reality · Weekend noise past 2am regularly, no enforcement

• Hidden costs

  Worse than promised

  Promise · Rent + parking at signing

  Reality · Utility allocation added $70-100/mo unstated at tour

• Management

  As promised

  Promise · 24hr email response

  Reality · Office replied within a day on the two threads I opened