Maintenance
Promised response time and scope of work vs. what actually got fixed.
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6800 TPC Dr, McKinney, TX
What were you told, and what did you get?
Rate at least one dimension. Reviews on Liber are structured around claim vs. reality — each dimension you rate makes the property page a more useful signal for the next renter.
0 of 8 dimensions rated
Management
Responsiveness, professionalism, promise-keeping, ease of contact.
Package delivery
Advertised system (Fetch, Luxer, package room, concierge) vs. actual system + lost-package rate.
Move-in condition
Cleanliness, pest, appliances working, filters replaced, HVAC operational at handoff.
Hidden costs
Fees not disclosed at signing (filters, valet trash, pest, package, admin, month-to-month premiums).
Amenity reality
Pool works, gym equipment functions, gates close, package room accessible, elevators work.
HOA / rules enforcement
What's actually enforced (parking, noise, pets, short-term rentals) vs. what's ignored.
Marketing accuracy
Listing photos vs. reality, floor plan vs. reality, marketed “luxury” vs. delivered condition.